Interspace Knowledgebase - Requesting Support for Managed Dark Fiber

COMMUNICATIONS

Published on: 12-Feb-2018Updated on: 10-Feb-2024Share

Requesting Support for Managed Dark Fiber

For prompt assistance with our services, we encourage you to submit a support ticket via the My Interspace control panel. This process helps our team quickly locate the related systems and efficiently address your issue.

Simply log into My Interspace, select the relevant service, and click the Support tab. There, you can create a ticket, detailing your issue and selecting the priority.

While our website, knowledge base and control panel are available in multiple languages, please note that the communication with us is conducted only in English. This ensures efficient coordination across our multidisciplinary teams and enables us to provide you with the most effective support.

For more detailed information on how to request support, including alternative contact methods like telephone or email, please refer to our detailed guide for requesting support.

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