InterspaceKnowledgebaseDocumentationCloudEstablishing a VPN connection
Establishing a VPN connection
To gain access to your VPN details begin by logging into the My Interspace control panel. Once in, navigate to the VPN and select the Settings tab to see the connection details.

Depending on which Operating System you use, please navigate.

1.Windows OS

1.1.Create a VPN connection

Select the Start button, then select Settings > Network & Internet > VPN > Add a VPN connection

In Add a VPN connection, do the following:

  • For VPN provider, choose Windows (built-in).
  • In the Connection name box, enter a name you'll recognize (for example, My Personal VPN). This is the VPN connection name you'll look for when connecting.
  • In the Server name or address box, enter the Domain for the VPN server.
  • For VPN type, choose the IKEv2 type.
  • For Type of sign-in info, choose username and password and enter them in the respective boxes.

In order to use local network resources without routing all internet traffic through the VPN, uncheck the default gateway option.

Select the Start button, then select Settings > Network & Internet > Change adapter options.

  • Access Properties: Right-click on the VPN connection and select "Properties" from the context menu.
  • Open TCP/IPv4 Properties: In the Properties window, locate "Internet Protocol Version 4 (TCP/IPv4)" in the list, select it, and then click the "Properties" button.
  • Advanced Settings: In the TCP/IPv4 Properties window, click the "Advanced" button.
  • Disable Default Gateway: In the Advanced TCP/IP Settings window, you'll see a checkbox labeled "Use default gateway on remote network". Uncheck this box.
  • Apply Changes: Click "OK" on each window to apply the changes and close the windows.
  • Restart VPN Connection: Disconnect and reconnect to the VPN connection for the changes to take effect.

1.2.Connect to VPN

On the far right of the taskbar, select the Network icon.

Select the VPN connection you want to use, then do either of the following depending on what happens when you select the VPN connection:

  • If the Connect button displays under the VPN connection, select Connect.
  • If the VPN section in Settings opens, select the VPN connection there, then select Connect.

2.OS X (macOS)

2.1.Create a VPN connection

Select the Apple menu, then select System Preferences > Network > Click the "+" button at the bottom left to add a new network connection.

  • Select "VPN" as the interface, then choose IKEv2 as the type of VPN service.
  • Fill in the required information, such as Domain, account name, and authentication settings, which are provided by Interspace.
  • Click "OK" to save the settings.
  • Click "Apply" to apply the changes.

2.2.Connect to the VPN

To connect a VPN on macOS:

  • Click on the network icon in the menu bar.
  • Select the VPN connection you want to connect to from the dropdown menu.
  • Click "Connect" to establish the VPN connection.
  • Enter your VPN credentials if prompted.

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