InterspaceKnowledgebaseDocumentationMy InterspaceSecuring Your Account
MY INTERSPACE
08-Mar-201809-Sep-2023
Securing Your Account

1.Password Security

To maintain the integrity of your account, regular password updates are essential, particularly if your initial password was sent via email. To update your password, log into the My Interspace control panel and click the profile icon in the upper left corner. From the dropdown menu, choose "My User Profile" and then navigate to the "Change Password" option. We advise creating a robust, unique password that incorporates a mix of letters, numbers, and special characters to enhance security.

2.Two-Factor Authentication (2FA)

Two-factor authentication (2FA) considerably increases your account's security. It requires two forms of identity verification: your password and a unique code sent to your device, ensuring secure access to your account.

After enabling 2FA, the sign-in process will include an extra step. Following the entry of your username and password, you'll be prompted to input a verification code from an authenticator app on your smartphone, adding an additional layer of identity confirmation.

Please note, if you lose your smartphone or uninstall the authenticator app, your account access will be temporarily restricted. Regaining access necessitates a verification procedure with our support department, a safeguard against unauthorized access.

2.1.Procedure to Activate 2FA

  • Sign into the My Interspace control panel, click the profile icon in the upper left corner, select "My User Profile," and then choose the Two-factor authentication option under "Access protection".
  • Install the recommended Authenticator app on your smartphone.
  • Use the Authenticator app to scan the barcode displayed in the My Interspace User Profile window.
  • Your My Interspace account will appear in the Authenticator as Interspace (YOUR-ACCOUNT-EMAIL-ADDRESS).
  • Pair the Authenticator with My Interspace by entering the code from the app into the User Profile window and clicking the Pair button. Note: The Authenticator refreshes the code every 30 seconds.
  • Click Save to finalize the changes to your profile.

2.2.Procedure to Use 2FA

  • When signing in next time, first enter your username and password as usual.
  • Then, enter the verification code from your Authenticator app.

Related content
Documentation
Cloud
Communications
Hosting
My Interspace
Tech Articles
Tutorials
Learn
News
Latest news
Latest events
Related products
Premium Internet Access
Highest-grade Internet access for professional needs. Superior point-to-point fiber-optic link, symmetrical down/up speed, unlimited traffic, SLA 99.9% and static IP. Direct connections to the top tier 1 global providers. Our network architecture is passionately designed to ensure the highest quality connections to any destination worldwide, boasting unmatched transfer speeds and multi-tier redundancy.
Dedicated Servers
Dedicated servers on high-grade hardware from well-known sever vendors. They are hosted in our own data centers, enabling us full control in safe-guarding the uptime 24/7. Selection of primary data centers and a disaster recovery one located at a safe distance. Power control options (reset, power off/on) and free of charge KVM-over-IP available 24/7 on a single click, including support to remotely boot/install your own ISO images.
Elastic Cloud VPS
Elastic Cloud VPS is a virtual machine powered by advanced cloud and networking technologies, offering significant advantages over traditional VPS hosting at an unbeatable price to performance ratio. Deploy OS and apps in just 1 min. Dynamically add or remove features. One click automatic backups, snapshots and disaster recovery replica, stored in a remote data center at a safe distance. New gen of AMD EPYC CPUs, ultra fast NVMe disks, dedicated connections and free private net.
Cloud VPN PointConnect
Cloud VPN enables individual computers to securely connect to your cloud private network from anywhere in the world, by encrypting data as it travels over the Internet. Once connected, they can access any of your virtual or dedicated servers, as well as metro Ethernet endpoints using their private IPs. It's perfect for providers of CRM, ERP and services alike, who want to provide secure access to their apps over the Internet.


Our website uses cookies. By continuing to use our website, you consent to the use of cookies and you agree with our Terms and conditions.    I understand