InterspaceKnowledgebaseDocumentationHostingRequesting Support for Online Video Platform
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12-Feb-201810-Feb-2024
Requesting Support for Online Video Platform
For prompt assistance with our services, we encourage you to submit a support ticket via the My Interspace control panel. This process helps our team quickly locate the related systems and efficiently address your issue.

Simply log into My Interspace, select the relevant service, and click the Support tab. There, you can create a ticket, detailing your issue and selecting the priority.

For more detailed information on how to request support, including alternative contact methods like telephone or email, please refer to our detailed guide for requesting support.

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Create your own professional video sharing site, with all the amazing features, branded and customized for your company and available on your own domain. The video platform is based on our global IT infrastructure that involves cross-continental network of servers, architectured with automatic replication and anycast systems for lowest latency response based on visitors’ geo location.
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Dedicated servers on high-grade hardware from well-known sever vendors. They are hosted in our own data centers, enabling us full control in safe-guarding the uptime 24/7. Selection of primary data centers and a disaster recovery one located at a safe distance. Power control options (reset, power off/on) and free of charge KVM-over-IP available 24/7 on a single click, including support to remotely boot/install your own ISO images.


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