InterspaceDocumentationCommunicationsRequesting Support for Managed Dark Fiber
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12--201810--2024
Requesting Support for Managed Dark Fiber
For prompt assistance with our services, we encourage you to submit a support ticket via the My Interspace control panel. This process helps our team quickly locate the related systems and efficiently address your issue.

Simply log into My Interspace, select the relevant service, and click the Support tab. There, you can create a ticket, detailing your issue and selecting the priority.

For more detailed information on how to request support, including alternative contact methods like telephone or email, please refer to our detailed guide for requesting support.

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Private Ethernet Lines
Integrate LAN networks of your offices and branches across different locations using a high-speed fiber network that operates independently of the Internet. Establish long-distance direct connections with guaranteed bandwidth between servers, computers and other devices from different locations. Multiple technologies are supported, such as EPL, EVPL, EPLAN, EVPLAN, MPLS and Ethernet over SDH/SONET.
Datacenter Colocation
Cut-down expenses by migrating your IT equipment to our high-grade data centers built according to the latest technology standards. Selection of primary data centers and a disaster recovery one located at a safe distance. The data center and the team of experienced professionals are ready to serve mission-critical IT systems, providing high level of redundancy, security and availability.
Managed Dark Fiber
Rental of optical fibers between two distant locations, backed by 24/7 maintenance of the cable infrastructure. The link terminates on passive fiber termination boxes, allowing you to use your own laser light equipment and have autonomy over the connection quality and capacity.
Premium Internet Access
Highest-grade Internet access for professional needs. Superior point-to-point fiber-optic link, symmetrical down/up speed, unlimited traffic, SLA 99.9% and static IP. Direct connections to the top tier 1 global providers. Our network architecture is passionately designed to ensure the highest quality connections to any destination worldwide, boasting unmatched transfer speeds and multi-tier redundancy.


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