InterspaceDocumentationCommunicationsRequesting Support for Internet IP Transit
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12--201810--2024
Requesting Support for Internet IP Transit
For prompt assistance with our services, we encourage you to submit a support ticket via the My Interspace control panel. This process helps our team quickly locate the related systems and efficiently address your issue.

Simply log into My Interspace, select the relevant service, and click the Support tab. There, you can create a ticket, detailing your issue and selecting the priority.

For more detailed information on how to request support, including alternative contact methods like telephone or email, please refer to our detailed guide for requesting support.

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Premium Internet Access
Highest-grade Internet access for professional needs. Superior point-to-point fiber-optic link, symmetrical down/up speed, unlimited traffic, SLA 99.9% and static IP. Direct connections to the top tier 1 global providers. Our network architecture is passionately designed to ensure the highest quality connections to any destination worldwide, boasting unmatched transfer speeds and multi-tier redundancy.
Internet IP Transit
High-performance Internet connectivity for service providers and large enterprises with their own ASN and IP prefixes. It delivers the entire global routing table, allowing you to optimize routing for best performance. Our IP transit ensures your data travels the shortest, most efficient routes through our connections with top-tier global providers and strategic regional peerings.
Private Ethernet Lines
Integrate LAN networks of your offices and branches across different locations using a high-speed fiber network that operates independently of the Internet. Establish long-distance direct connections with guaranteed bandwidth between servers, computers and other devices from different locations. Multiple technologies are supported, such as EPL, EVPL, EPLAN, EVPLAN, MPLS and Ethernet over SDH/SONET.


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