InterspaceKnowledgebaseDocumentationCommunicationsWhat is Premium Internet Access?
COMMUNICATIONS
15-Jul-2024
What is Premium Internet Access?
Premium Internet Access represents Internet connectivity that boasts unmatched transfer quality and multi-tier redundancy. It features access to the Internet directly through the top-tier global providers, symmetrical download and upload speeds, unlimited monthly traffic, an SLA guaranteeing rapid fault resolution and static IPs for uninterrupted connections.

The connection is exclusively delivered through a superior point-to-point fiber optic line, ensuring a flawless and super-fast signal flow. Premium Internet Access is ranked as the highest class Internet connection, distinct from standard-grade non-SLA backed fiber optic Internet services.

Here's why Interspace's Premium Internet Access will bring more benefits for your connectivity needs:

1.Highest-Grade Internet Connectivity

Interspace is a first-class telecom provider that operates its own local and regional fiber optic infrastructure and an autonomous system within the global BGP network.

Interspace has direct connections to the world's leading tier 1 global providers and strategic regional and local peerings, ensuring we deliver the highest-grade Internet to professional businesses and service providers, and for our cloud and hosting platform.

Our network is passionately engineered to ensure the highest quality connections from/to any destination worldwide, boasting unmatched transfer speeds and multi-tier redundancy. See the list of interconnections

2.Robust and Redundant network

Interspace operates its own fiber-optic network in Macedonia, spanning over 1,500 kilometers. The network extends to nearly all cities and border crossings. We have our most extensive coverage in the capital city, reaching all districts.

On a regional level, Interspace operates a network with a total length of around 2000 km, en route Macedonia, Greece, Bulgaria, Serbia, Slovenia, Croatia, Bosnia, Montenegro, and Kosovo. Through this network, we connect directly to global providers at their nearest point in the region. The connections are redundant and include multiple geo-independent super-fast DWDM lines, ensuring the lowest latency and highest quality traffic flow.

The core of the network features terabit capacity for switching and throughput. From the core down to each end-point user router, all carrier devices provide certified line-rate non-blocking forwarding, ensuring maximum bandwidth for all frame sizes across all ports simultaneously.

For our cloud and online video platform, Interspace operates an IT infrastructure in various locations across Europe (Germany, Netherlands, France, United Kingdom, Austria, Macedonia, Serbia, Bulgaria, Greece), North America (USA, Canada) and Asia/Oceania (Australia, Japan, Singapore). Read more

3.First-Class Fiber Infrastructure

Interspace's fiber network is designed according to all relevant ISO standards and constructed by following strict procedures, ensuring compliance with the highest quality requirements. We hold the highest accreditation for network infrastructure design, the A-grade license, attesting to our capability to design high-grade fiber optic networks.

We have our own teams and equipment for the entire process of constructing, operating and maintaining the network. We employ fusion splicing instead of mechanical splicing of the fibers, ensuring long-term durability and reliability. The link quality is verified through extensive OTDR, RFC 2544 and ITU Y.1564 measurements to guarantee the best transmission.

We conduct continuous 24/7 proactive monitoring on every segment of the infrastructure. At the root level, we reserve two fibers in each cable for measuring the general cable condition. We monitor multiple components, such as power supplies, temperature, and traffic, in every network device, including constant verification of optical power levels at each end-point interface. This allows us to act quickly and flawlessly, ensuring the guaranteed SLA and connection uptime.

4.Adherence to the highest standards and strict procedures

Interspace operates in accordance with the highest standards and adheres to strict procedures, regularly validated through certifications as detailed below:

  • ISO 27001: Certification for our system managing information security.
  • ISO 20000-1: Certification attesting to our management processes for the effective delivery of IT services.
  • ISO 22301: Certification for ensuring business continuity in the event of an incident or disaster.
  • ISO 9001: Certification for our quality management system.
  • ISO 14001: Certification attesting to our responsible environmental management system.
  • License A for network design: The highest accreditation for designing high-grade network infrastructure, including data center systems and fiber optic networks.

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Premium Internet Access
Highest-grade Internet access for professional needs. Superior point-to-point fiber-optic link, symmetrical down/up speed, unlimited traffic, SLA 99.9% and static IP. Direct connections to the top tier 1 global providers. Our network architecture is passionately designed to ensure the highest quality connections to any destination worldwide, boasting unmatched transfer speeds and multi-tier redundancy.
Private Ethernet Lines
Integrate LAN networks of your offices and branches across different locations using a high-speed fiber network that operates independently of the Internet. Establish long-distance direct connections with guaranteed bandwidth between servers, computers and other devices from different locations. Multiple technologies are supported, such as EPL, EVPL, EPLAN, EVPLAN, MPLS and Ethernet over SDH/SONET.


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